- The primary learning contact and advisor to support target staff development, learning and training needs (leadership behaviours) to meet departmental needs, and performance outcomes.
- Prepare and facilitate engaging online or instructor-led training sessions as the primary responsibility, using facilitative techniques that promote active participation, dialogue, reflection and practical application to meet diverse participant needs, aligning with organizational goals.
- Adapt facilitation approaches in real time based on learner dynamics, feedback, and healthcare context.
- Plan, organize and conduct needs analysis and assessments to recognize skill and/or knowledge gaps, and recommend appropriate learning solutions.
- Design, develop, revise, and enhance learning solutions using adult learning principles, experiential methodologies, and existing organizational frameworks.
Experience
2018 - Present
Senior Digital Education Specialist - Unity Health Toronto
2013 - 2018
Polytechnic College Instructor - Durham College | Humber College | Seneca College
- Taught programming, development and design courses in the School of Media, Arts and Design, the School of Information and Technology and the School of Business and Information Management. Actively engaging students with practical and applied learning.
- Supported students from a wide range of cultural and educational backgrounds by adapting instruction to different learning needs and styles.
- Used educational technologies to manage course materials, assignments, discussions, and grading.
- Designed, evaluated, and took responsibility for the overall assessment of student work.
2000 - 2010
Army Engineering Technician (Veteran) - Canadian Armed Forces
- Monitored and evaluated the performance of electronic equipment.
- Maintained and diagnosed electronic systems and vehicle equipment under operational readiness standards.
- Conducted technical diagnostics and system testing using specialized military instrumentation.
- Produced technical maintenance documentation and operational readiness reports.